By: Juliana Gidwani
People ask us, there’s so many outsourcing events out there so how is RevAmerica 2015 different? Well for one, it is the only national event focused on U.S. IT and BPO onshoring/domestic sourcing. That means we have designed the program not around general outsourcing, but the changing landscape of IT and BPO services being delivered in America and how this industry impacts the overall US economy and local communities.
When we kick off RevAmerica 2015 tomorrow in New Orleans, we commence a day and a half of conference sessions that will see 30+ industry experts and thought leaders discuss, debate and share insights on U.S. onshoring. Conference highlights include:
- Keynote speaker Michael Rogers, the Practical Futurist and former Futurist-in-Residence at The New York Times, will discuss how organizations in the U.S. can stay ahead of the pack in assessing and adopting new technologies to retain their innovation edge in the global economy.
- The launch of Everest Group’s landmark research report on the U.S. domestic sourcing industry based on the first and most extensive study of its kind. Everest Group’s leading analysts will present key findings of this study including the variations for different types of services and the approaches of onshore pure-plays, traditional multi-nationals, and India-centric providers.
- Real-life case studies from companies like Red Hat, CGI and Louisiana Economic Development (LED) that provide different perspectives of the onshoring coin – from the viewpoint of a services buyer, a service provider and a state government focused on attracting services companies.
- Expert panels on key trends impacting onshoring service delivery models including digital and robotic process automation.
The conference is only one part of the program. On Day 3 of RevAmerica 2015, we will visit 4 service delivery centers in New Orleans, Baton Rouge and Lafayette, LA. These are some of the popular Louisiana cities for locating delivery centers including the Louisiana Immersive Technologies Enterprise facility in Lafayette. This site visit provides attendees with a firsthand look at the Bellwether Technology, IBM, CGI and Enquero centers as a testament to how onshoring can work successfully in low cost U.S. locations, and how LED has put together the right programs and partnerships to attract service companies.
That’s a lot of learning but where’s the fun stuff? Well, the program has numerous networking and social opportunities including 2 evening receptions. We also have left time for attendees to explore New Orleans – the conference venue (Omni Royal Orleans) is just around the corner from Bourbon Street.
All in all, we are excited about RevAmerica 2015 in New Orleans and are really looking forward to having good discussions, eating great food and meeting friends, old and new!